This Privacy Policy explains how 465 cassino collects, stores, and uses the personal information of players who access our platform at https://465cassino.cam. Reading this page takes about five minutes and helps you make an informed decision before you register.


Who Operates This Platform

465 cassino is an online gaming platform serving players in Bangladesh. The platform provides slots, live casino games, sports betting, fishing arcade titles, and crash games. All personal data processed through the site is controlled by the entity operating 465 cassino. If you have questions about data ownership or jurisdiction, write to us using the contact method listed at the bottom of this page.


What Information We Collect

We only ask for information that is necessary to open your account, process transactions, and keep the platform secure. The table below lists each category and the moment it is collected.

Category Examples When collected
Identity data Full name, date of birth, NID / Passport / Driving Licence number During registration and before first withdrawal
Contact data Mobile number, email address During registration
Financial data bKash / Nagad / Rocket / Upay account number, transaction reference When you deposit or request a withdrawal
Device & usage data IP address, browser type, operating system, pages visited, session duration Automatically on every visit
Communication data Live chat transcripts, support ticket content When you contact our 24/7 live chat
Verification documents Scanned copy of NID, passport, or driving licence Before your first withdrawal (account verification)

We do not collect sensitive data such as racial or ethnic origin, religious beliefs, or health records.


Why We Collect It

Every piece of data we collect serves a specific operational purpose. We do not gather information "just in case." Below are the main reasons:

  • Account management – to create and maintain your player account, process deposits (minimum ৳350) and withdrawals (minimum ৳1,100), and apply bonuses such as the welcome offer.
  • Identity verification – Bangladesh regulations and responsible gaming standards require us to confirm that account holders are real adults aged 18 or over before releasing funds.
  • Fraud prevention and security – unusual login locations or multiple accounts from the same device trigger automated checks. This protects every player on the platform.
  • Customer support – chat histories help our team resolve issues faster and train support agents.
  • Platform improvement – aggregated, anonymised usage statistics help us decide which games to add and how to make deposits faster.
  • Legal obligations – we may be required to retain certain records to comply with applicable laws.

When We Share Your Data

We do not sell your personal information to third parties. Data is shared only in the situations below, and only to the extent necessary:

Payment processors

When you deposit or withdraw via bKash, Nagad, Rocket, or Upay, the transaction details pass through that payment provider's systems. Each provider operates under its own privacy terms. We share only the data each provider needs to complete the transaction.

Game providers

Providers such as Evolution, Playtech, Spribe, Red Tiger, and KA Gaming receive a session token and player ID when you launch a game. They do not receive your name, mobile number, or payment details.

Legal and regulatory requests

If a competent authority presents a lawful order requiring disclosure, we will comply. We will tell you where the law permits us to do so.

We do not share your data with advertisers, data brokers, or any party for marketing purposes unrelated to 465 cassino.

Cookies and Tracking

Our platform uses cookies and similar technologies to keep your session active, remember your preferred language, and measure which features players use most. Specifically:

  • Session cookies – expire when you close the browser. Required for login to work correctly.
  • Analytics cookies – help us count page views and identify slow-loading sections. Data is aggregated and not tied to your name.
  • Security cookies – detect bot traffic and protect login forms from automated attacks.

You can disable non-essential cookies in your browser settings. Disabling session cookies will prevent you from logging in. The 465 cassino mobile app (version 3.6.11, Android 6.0+) uses equivalent local storage rather than browser cookies.


How Long We Keep Records

We keep your data for as long as your account is active, plus a period after closure to meet legal obligations. The table below gives specific retention periods by data type.

Data type Retention period Reason
Account & identity records 5 years after account closure Regulatory compliance
Transaction logs 5 years after each transaction Financial audit requirements
Support chat transcripts 2 years Dispute resolution
Device & usage logs 13 months Security analysis
Verification documents 5 years after account closure Anti-fraud and legal

Your Rights as a Player

You have the following rights over your personal data. To exercise any of them, contact us via 24/7 live chat or the written contact method below.

  • Access – request a copy of the personal data we hold about you.
  • Correction – ask us to fix any inaccurate information, for example a misspelled name or wrong phone number.
  • Deletion – ask us to erase your data. We will comply unless we are legally required to retain it (see retention table above).
  • Restriction – ask us to pause processing while a dispute is resolved.
  • Portability – request your data in a structured, machine-readable format so you can transfer it elsewhere.
  • Objection – object to any processing based solely on our legitimate interests.

We aim to respond to all data requests within 30 calendar days. Complex requests may take up to 60 days; we will notify you if that is the case.


How 465 cassino Protects Your Information

We apply multiple layers of technical and organisational controls to keep your data safe:

  • All data in transit is encrypted using TLS 1.2 or higher. The padlock in your browser confirms this.
  • Passwords are stored as salted hashes. Our staff cannot read your password.
  • Access to player records is restricted to employees who need it to do their job. All access is logged.
  • Our systems run automated threat detection that flags suspicious activity around the clock.
  • Sensitive documents uploaded for verification are stored in an isolated environment with restricted access.

No system is completely immune to breaches. If a data incident occurs that is likely to affect your rights, we will notify you promptly and take steps to limit any harm.


Players Under 18

465 cassino is strictly for players aged 18 and above. We do not knowingly collect data from minors. If you believe a person under 18 has registered an account, please contact us immediately so we can close the account and delete the associated data.

Our account verification process requires government-issued ID (National ID Card, Passport, or Driving Licence) before any withdrawal is processed, which acts as an additional safeguard.


When This Policy Is Updated

We review this policy at least once a year and whenever a significant change occurs in how we process data. When we make a material change, we will post a notice on the platform and update the "Last updated" date at the top of this page. Continued use of the platform after the update date means you have read and accepted the revised policy.

We recommend checking this page periodically if you are an active player.


Get in Touch

For any question about this policy, to exercise a data right, or to report a concern, reach our team through the following channel:

  • Live chat – available 24/7 from the chat icon on any page of the platform. This is the fastest option for most queries.
  • Written request – send a written letter to our registered correspondence address. Include your registered mobile number and a brief description of your request so we can locate your account.
For security, we may ask you to verify your identity before we act on a data request. This is to prevent someone else from accessing or deleting your account information without your consent.

If you have read this policy and are comfortable with how we use your data, you are welcome to open your 465 cassino account or return to the homepage. Play responsibly. 18+ only.